About Us

About Spa Parts Outpost

Spa Parts Outpost is a Canadian company delivering all brands of hot tub parts to keep your beloved spa up and running. All prices on our website are in Canadian dollars. We carry thousands and thousands of spa parts including filters, jets, pillows, pumps, heaters, suctions, ozonators, topside controls, spa packs, electrical and plumbing parts - plus a whole lot more. We only offer new, factory original, quality spa parts. All of our spa parts are discounted to save you money – some items are up to 50% off MSRP! We do not sell used, refurbished or reconditioned parts. Spa equipment comes with the manufacturers’ warranties. Orders over $95 ship free within Canada too.

Need items to maintain water quality? We offer spa sanitizers including bromine and chlorine.   We also offer pH stabilizers, shock, jet cleaners, filter cleaners and more. Trying to cut down on spa chemicals? Check out our enzymes or spa minerals. To add another sensory thrill to your soaking experience, try one of our hot tub fragrances in liquid, crystal or bead form.

Need a custom hot tub cover? We offer custom covers to fit almost any spa – including tri fold covers for extra large hot tubs. You can choose your color, foam density and cover thickness. We recommend thicker covers to save energy in our cold Canadian winters.

Spa Parts Outpost ships internationally. Just add your items to cart and choose your shipping option or contact us for custom quotes. We also ship to the United States – or visit HotTubOutpost.com in the States for shipping within the USA. See our shipping and returns, terms and conditions and warranty pages for more information on those topics.

We are thrilled that you are visiting our website and hope to make your shopping experience a breeze – from search-ability to quick delivery. While we know you will love our competitive prices, we also want you to love our customer service. Our team has decades and decades of experience in the hot tub industry – dating back to the 1990s. Need assistance finding the correct parts? Try using our handy search bar or the drop down menus to get to the items you need. Still unsure? Call or email us your spa brand, make, model and serial number along with a description (or photos) of the parts you are looking for. We will send you links for products or contact you with more information. Our contact email is info@SpaPartsOutpost.ca. We usually respond within 24 hours (on business days).

We accept PayPal plus all major credit cards including Mastercard, Visa and American Express. Spa Parts Outpost offers secure online shopping and checkout. We do not access or store your personal financial information. We use one of the top third-party payment processors to keep your information safe.

Spa Parts Outpost wants to become your go-to web store for everything hot tub! We offer a huge selection of quality spa products and try to keep all inventory in stock so we can ship quickly. Our goal is to make maintaining your hot tub easy, so you have more time to enjoy. So - jump in Canada! Explore our site and let us know if we can help in any way.

Your Spa Parts Outpost team.